Privacy Policy
Last Updated: February 5, 2026
Introduction
FirstResponseOS ("we," "our," or "us") is a proprietary brand identity owned and operated by MayWenti LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We value your trust and strive to maintain the highest standards of data protection and transparency.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you: request a strategic consultation or demo of our infrastructure; contact us via digital forms; subscribe to our professional updates; or participate in digital assessments. This information may include: your legal name, email address, mobile phone number, company name, industry, and specific details regarding your operational challenges.
Automatically Collected Information
When you visit our website, we automatically collect certain technical data, including: your IP address, browser type and version, operating system, pages visited, time spent on pages, and referring website addresses.
Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to help customize the site and improve your user experience. Cookies enable the site’s systems to recognize your browser and remember certain information. We use these for essential functionality, analytics (such as Google Analytics to understand site usage), and to remember your preferences.
You can choose to turn off all cookies through your browser settings; however, some features that make your site experience more efficient may not function properly.
How We Use Your Information
- To provide, maintain, and improve our AI call-answering infrastructure and consulting services.
- To evaluate your business needs and prepare tailored strategic proposals.
- To communicate with you about your inquiry, project milestones, or active transactions.
- To send updates, professional newsletters, and marketing materials (only with your express consent).
- To analyze website usage and improve overall user experience and site functionality.
- To comply with federal and state legal obligations and protect against fraud or unauthorized access.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party providers who perform services on our behalf, such as communication platforms, project management tools, and cloud analytics under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets involving MayWenti LLC, your information may be transferred as part of that business transition.
SMS/Text Messaging Privacy and Consent
FirstResponseOS is committed to full compliance with A2P (Application-to-Person) messaging regulations, including the TCPA and CTIA guidelines.
SMS Consent Policy
- Consent must be explicit through checkbox selection—providing a phone number alone does NOT constitute consent.
- Each consent type (transactional vs. marketing) is collected separately to ensure transparency.
- Marketing consent is entirely optional and is not a condition of using our services.
- You can withdraw consent at any time by replying STOP to any message.
No-Sharing Guarantee
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We only share your mobile number with SMS service providers and carriers required to deliver our messages under strict confidentiality agreements.
SMS Data Retention
We retain active consent records for the duration of consent plus 4 years for legal compliance. Message logs are kept for up to 3 years.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at 818-395-1328. We will respond within a reasonable timeframe and in accordance with applicable laws.
Contact Us
FirstResponseOS (MayWenti LLC)
403 E Palmer Ave #3
Glendale, California, 91205
Phone: 818-395-1328
Email: hello@firstresponseos.com